This has been so frustrating that I am seriously thinking of not getting another Kobo - but what else can we use for library books? I thought I had posted this already but it seemed to have disappeared the first time. If you have one of these eReaders, you have access to the built-in OverDrive feature. My latest attempt was to download Dropbox cloud on my Mac, but it will not load on the Arc so I can't transfer that way either. Calibre will recognize it but I can't seem to transfer books to the Arc from there either. ADE will not recognize my Arc, nor will Kobo Desktop. So I have tried countless ways to be able to transfer the books from my computer and have found nothing works. And Overdrive will no longer accept the Arc as device that it will connect with. Kobo has now stopped supporting the Arc and will no longer update the software. Have never had trouble downloading books via wifi after borrowing on my computer. I also have a Kobo Arc, It has worked well for years, and I have read a lot of library books on it. For the future I will download to my Kobo before I download to my phone. Unfortunately I no longer have the first book on loan so I can't test whether it will open now to tell you. Today without fiddling further with my Kobo I tried a downloading a different book from the public library onto my Kobo via ADE 4.5.11 and it opens on the Kobo without problems. I have searched here but unfortuantely cannot find the exact reference again to credit. Somewhere here I found the suggestion that older Kobos need to be the first device you download to from your computer. I was able to download the same book to an old Blackberry Playbook and open it without problems. I reauthorized the Kobo e-reader and computer multiple times, uninstalled ADE 4.5.11, reinstalled and tried ADE 3.0, reinstalled ADE 4.5.11, did a complete factory reset of Kobo, deleted all copies on computer and Kobo, redownloaded and nothing worked. I did everything Adobe & Kobo say and tried hints under the heading "Issue With Kobe Touch and Adobe" from 2017. The Kobo kept on saying I was unauthorized to open the book yet ADE said I was authorized. Later I downloaded the same book to my Kobo via ADE 4.5.11 (Windows 10) but could not open the copy on the Kobo. I downloaded a library book directly to Libby on my Android phone. Take note of the email address that is listed and whether it says that. My Kobo Touch is almost 8 years old but loads Kobo's books without problems. Open Adobe Digital Editions, go to the Help -> Authorization Information. Note: See this article if you're having trouble finding books you transferred to a NOOK ereader.Same problem opening Adobe DRM from the public library. Once the transfer is complete, you can disconnect your device and start reading. Note: During the transfer process, your ereader will be automatically authorized with the same Adobe ID or OverDrive account you used on your computer.
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